Nortel Networks P0857846 User Manual
P0857846 Issue 02
Norstar-PLUS Modular ICS 2.0 System Coordinator Guide
Transferring calls
Using the transfer feature
Transfer allows you to direct a call to a telephone in your Norstar
system, within the Norstar network, or external to Norstar.
system, within the Norstar network, or external to Norstar.
Transferring a call
•
Press
ƒ‡‚
.
•
Call the person to whom you want to transfer the call.
•
If you want to talk to the person to whom you are transferring the
call, wait for them to answer, and speak to them before
proceeding.
call, wait for them to answer, and speak to them before
proceeding.
•
When you are ready to complete the transfer, press
®
or
JOIN
.
You cannot use Last Number Redial, Saved Number Redial, a
speed dial code, Priority Call or Ring Again to dial the number for a
transfer.
speed dial code, Priority Call or Ring Again to dial the number for a
transfer.
Depending on how a private network call is routed, it may not always
be possible for the system to return a transferred call to you if the
transferred call is not answered. When transferring a call to a private
network destination, stay on the line until the person to whom you
are transferring the call answers.
be possible for the system to return a transferred call to you if the
transferred call is not answered. When transferring a call to a private
network destination, stay on the line until the person to whom you
are transferring the call answers.
You cannot use the Line Pool feature code to access a line pool for
a transfer. To use a line pool, use a programmed line pool button, or
press
a transfer. To use a line pool, use a programmed line pool button, or
press
∆
and enter a line pool access code.
If you have an auxiliary ringer programmed to ring for calls on an
external line, and you transfer a call on that line without announcing
the transfer, the auxiliary ringer rings for the transferred call.
external line, and you transfer a call on that line without announcing
the transfer, the auxiliary ringer rings for the transferred call.
Transferring external calls
If an external call is transferred to a busy telephone, or not answered
after a few rings, the call automatically rings again at the telephone
from which it was transferred, and the display indicates that the
telephone was busy or that no one answered.
after a few rings, the call automatically rings again at the telephone
from which it was transferred, and the display indicates that the
telephone was busy or that no one answered.
ƒ‡‚