Avaya 03-300430 User Manual

Page of 2574
Event Data
Issue 1 June 2005
171
 
This Cause Value has local significance only. The ISDN network between the user and the 
equipment generating the Cause Value might:
Send no cause indication through the network
Send a more generic Cause Value through the network
Troubleshooting 
Check that the protocols at each end of the interface match (for example, both sides are 
AT&T Custom or both sides are NI-2). If the ends of the interface are running different 
protocols, they might be running with different Information Element encoding.
Check Communication Manager diagnostics for the IE identifier of the Information Element 
that contains the information that violates protocol.
The PROGRESS INDICATOR IE information that Communication Manager generates 
should not affect call completion. There is no way to modify how Communication Manager 
generates this information. 
See 
Cause Value 101
[0x65/0xE5] -
Message not compatible with call state/
Protocol threshold exceeded (NI-2: National ISDN 2)
Cause Value 101 
indicates that the equipment that sent this Cause Value received a message 
that it does recognize, and procedures in the protocol specification indicate that it is not 
permissible to receive the message while in this call state.
This Cause Value has local significance only. The ISDN network between the user and the 
equipment generating the Cause Value might:
Send no cause indication through the network
Send a more generic Cause Value through the network
Cause Value 101 (NI-2) can also mean that an established call or an establishing call is being 
cleared because the threshold for multiple signaling protocol errors occurring during an active 
call has been exceeded.
Troubleshooting 
Check that the protocols at each end of the interface match (for example, both sides are 
AT&T Custom or both sides are NI-2). If the ends of the interface are running different 
protocols, they might be running different call state machines.
Check the Communication Manager diagnostic information for the message type identifier 
that is in violation of the protocol.