Avaya 03-300430 User Manual

c. If the problem persists, replace the active SNC circuit pack.

Otherwise: 

d. Insert an SNI circuit pack.

4. Replace the SNI circuit pack that the SNC is complaining about.

5. Retry the command. If this error is still in the error log, replace the SNC circuit pack.

6. If a standby SNC (the one with its yellow LED off) has this error, escalate the problem. 

Use status switch-node to show the active and standby SNCs.

7. Retry the command. If this error is still in the error log, escalate the problem.

Investigate tests in the order presented below. Clearing error codes associated with the one test 
may also clear errors generated from other tests in the sequence.

See 

 

for descriptions of tests and 

results.

1. D = Destructive, ND = Nondestructive

Configuration audit (#759)

X

X

ND

Failure audit (#777)

X

X

ND

Processor Route audit (#760)

X

ND

SNC On-Board test (#778)

X

X

ND

TPN test (#779)

X

X

ND

Switch Node Clock Reset test (#780)

X

D