Avaya 03-300430 User Manual

Page of 2574
Alarms in Linux Media Servers
Issue 1 June 2005
33
 
Media server alarms perform a similar role to Communication Manager alarms in a traditional 
telephony context. Media Server alarms:
Comprise related sets of alarms, known as MOs
Create an internal record of actual or potential problems
Notify maintenance personnel of a problem
Help isolate the problem’s source
Point to and facilitate local and remote resolution of a problem
Note:
Note:
If a user is logged into a server by an analog modem that is also the server’s only 
alarm-reporting interface, enter almsuppress to suppress alarm reporting. 
Otherwise, the other server logs an occurrence of SME Event ID #1 (see 
Clearing Media Server Alarms
A media server is an open standards-based CPU in the data- communications context. Unlike a 
Communication Manager alarm, which cannot be cleared unless it is also resolved, a server 
alarm:
Can be manually cleared from its log, with the almclear Linux command
Should not be considered resolved until it is actually repaired
Displaying Media Server Alarms
In following sections, each server alarm is described, and its resolution procedure is provided. 
Like traditional Communication Manager MOs, the 3-column table for each server MO shows an 
alarm’s:
1. Event ID
2. Severity
3. Definition, probable cause, and troubleshooting procedure
To help isolate a server problem, the 3
rd
 column of these tables begins with quoted text for each 
event (unlike traditional Communication Manager MOs). The text consists of the verbose (-v) 
output of the almdisplay -v Linux command. For example, “interchange hand off failed” is 
the quoted text for Arbiter’s Event ID #
If the almdisplay command returns a failure message, such as:
almdisplay: 4: Unable to connect to MultiVantage
enter the man almdisplay Linux command for command-related information.