England's Stove Works 25-PDV User Manual

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A letter from our Technical Support department
 
Thank you for purchasing this fine product from England’s Stove Works! 
 
England's Stove Works was started, and is still owned by, a family that 
believes strongly in a "Do It Yourself" spirit – that’s one reason you found 
this product at your favorite “Do It Yourself” store. 
 
We intentionally design and build our stoves so that any homeowner can 
maintain his or her unit with basic tools, and we're always more than 
happy to show you how to do the job as easily and as inexpensively as 
possible.  
 
From our free, downloadable service sheets; to our Pellet Service Video; to 
our new "wizard-style," click-through Troubleshooting guide on our web 
site, we have always tried to help our customers stay "heat-ready," 
especially when oil and electricity prices continue to skyrocket. 
 
Please look at our vast Help section on our web site and call our Customer 
Service department at (800) 245-6489 if you need any help with your unit.   
We are nearly always able to help “walk you through” any repairs, 
problems or questions you may have. 
 
PLEASE NOTE:  While information obtained on our web site and through 
our 800 number is always free of charge, there will be a service charge 
incurred with any “on-site” repairs or maintenance that we may arrange. 
 
Wishing you years of efficient, quality and “comfy” heating, 
England’s Stove Works 
Technical Support Department 
 
 
www.englanderstoves.com
 
 
(800) 245-6489 
 
 
 
 
 
IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER.  
CONTACT CUSTOMER SERVICE at 1 (800) 245-6489.