Panasonic SC-HTB500 User Manual

No sound (or image).
≥ Turn muting off. (> 14)
≥ Check the connections to the other devices. 

(> 11)

≥ Check the audio output settings on the connected 

device.

≥ Turn this unit off and then on again.
≥ When connected to an ARC compatible TV, 

check if the TV’s connected terminal is ARC 
compatible.

≥ If the connections are correct, there might be a 

problem with the cables. Reconnect the unit with 
different cables.

≥ When using the optical digital audio cable, this 

system is not able to play audio with a sampling 
frequency greater than 48 kHz.

Sound is not heard when playing DVD-Audio.
≥ This may occur due to digital copyright protection 

of the disc when using the optical digital audio 
cable. This system is not able to play audio with a 
sampling frequency greater than 48 kHz.

If the “TV, BD/DVD” indicator is blinking, try the 
following to correct the problem. Consult your 
dealer if the problem persists.
≥ Turn the connected device off and on again.
≥ Turn this unit off and reconnect the HDMI cables 

and then turn this unit on again.

If this unit is connected to a non-Panasonic 
ARC compatible TV, connect using an optical 
digital audio cable. (> 11)
≥ After connecting the optical digital audio cable, 

the setting of this unit must be changed to specify 
the audio input terminal. (> 20, “TV Audio”)

Audio is output from the TV speakers and not 
this unit’s.
≥ When connected to a VIERA Link (HDAVI 

Control) compatible TV, change the audio output 
settings to this unit. (> 16)

Both main and secondary audio are output 
simultaneously.
≥ Change the digital audio output setting on the TV 

or connected device and then select the desired 
audio channel. (For details, refer to the operating 
instructions for the TV or connected device.)

No power.
≥ Ensure the AC mains lead of the active 

subwoofer is connected properly.

After turning the subwoofer on, it immediately 
turns off.
≥ Unplug the AC mains lead and consult your 

dealer.

No sound from the subwoofer.
≥ Check that the active subwoofer is turned on.
≥ Check that the wireless link indicator lights green. 

(> 13)

The wireless link indicator lights red.
≥ There is no link between this unit and the active 

subwoofer. 
jCheck that this unit is turned on.

jEnsure that the digital transmitter is fully 

inserted into the digital transmitter dock on this 

unit. (> 12)

jTurn the active subwoofer off and then back on. 

Alternatively, turn the active subwoofer off, 

disconnect the AC mains lead and then 

reconnect it. 

Consult your dealer if the problem persists.

The audio from the subwoofer is interrupted.
≥ The active subwoofer is automatically seeking a 

clear channel. If the interference persists, try 
moving the other wireless devices to another 
location outside the range of the active 
subwoofer or move the active subwoofer nearer 
to this unit. (> 9)

Sound

Active subwoofer

SCHTB500EGGNGS_RQTX1185-B.book  Page 19  Wednesday, July 7, 2010  5:18 PM