Sennheiser SK 500 G3 User Manual
31
If a problem occurs ...
If a problem occurs ...
If a problem occurs that is not listed in the above table or if
the problem cannot be solved with the proposed solutions,
please contact your local Sennheiser partner for assistance.
the problem cannot be solved with the proposed solutions,
please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
www.sennheiser.com under “Service & Support”.
Problem
Possible cause
Possible solution
Bodypack
transmitter
cannot be
operated,
“
transmitter
cannot be
operated,
“
Locked
”
appears on
the display
panel
the display
panel
Lock mode is
activated
activated
Deactivate the lock
mode (see page 13).
mode (see page 13).
No opera-
tion indica-
tion
tion indica-
tion
Batteries are flat or
accupack is flat
accupack is flat
No RF signal
at the
receiver
at the
receiver
Bodypack trans-
mitter and receiver
are not on the same
channel
mitter and receiver
are not on the same
channel
Set the bodypack
transmitter to the
same channel as
the receiver.
transmitter to the
same channel as
the receiver.
Transmission range
is exceeded
is exceeded
Reduce the distance
between bodypack
transmitter and
receiving antennas.
between bodypack
transmitter and
receiving antennas.
RF signal is
deactivated
(“
deactivated
(“
RF Mute
“)
Activate the RF
signal (see page 14).
signal (see page 14).
RF signal
available,
no audio
signal,
“
available,
no audio
signal,
“
MUTE
”
appears on
the display
panel
the display
panel
Bodypack trans-
mitter is muted
(
mitter is muted
(
MUTE
)
Cancel the muting
(see page 14).
(see page 14).
Receiver’s squelch
threshold is
adjusted too high
threshold is
adjusted too high
Reduce the squelch
threshold setting on
the receiver.
threshold setting on
the receiver.
Bodypack trans-
mitter doesn’t
transmit a pilot tone
mitter doesn’t
transmit a pilot tone
Audio signal
has a high
level of
background
noise or
audio signal
is distorted
has a high
level of
background
noise or
audio signal
is distorted
Bodypack trans-
mitter’s sensitivity
is adjusted too low/
too high
mitter’s sensitivity
is adjusted too low/
too high