Petsafe PAC00-12893 User Manual

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Customer Care Center 1-800-732-2677
Frequently Asked Questions
How old does a pet have 
to be before using the 
PetSafe
®
 Remote Trainer?
• Introduce your PetSafe
®
 Remote Trainer when your dog 
graduates from puppy state—usually 6 months old. The 
Receiver Collar may be too large for dogs under 8 lbs.
Once my pet is trained 
and has been obeying my 
commands, will he have 
to continue to wear the 
Receiver Collar?
• Probably not. He may need to wear the Receiver Collar from 
time to time for reinforcement.
Is the Receiver Collar 
waterproof?
• Yes. The Receiver Collar that comes with the Remote Trainer’s 
with Vibration or Vibration PLUS is designed to be waterproof.
Can I use a PetSafe
®
 Remote 
Trainer with Vibration with 
more than one pet?
• Yes. A second dog can be added to the system.  The 
additional collar can be purchased at www.petsafe.net or 
through our Customer Care Center. 
Will I get exactly ½ mile 
of range with the PetSafe
®
 
Remote Trainer?
• The range you get with your PetSafe
®
 Remote Trainer with 
Vibration will vary according to terrain, weather, vegetation, 
as well as transmission from other radio devices. To get 
the maximum amount of range, ensure the LED light on the 
Receiver is pointing up towards the dogs nose. If it’s pointing 
down the range will be drastically reduced.
How long can I 
continuously deliver 
Vibration or Static 
Stimulation to my pet?
• There is no time restriction on the Vibration only button.
• If a Static Stimulation button is held up to 12 continuous seconds, 
the Red or Green LED will flash rapidly to indicate a safety time-
out. Once released, the button resets to normal functionality. 
What do I do if my pet’s 
neck becomes red and 
irritated? 
• This condition is due to the Contact Points irritating the skin. 
Discontinue use of the Receiver Collar for a few days. If the 
condition persists beyond 48 hours, see your veterinarian. 
Once the skin returns to normal, replace Receiver Collar, and 
monitor the skin condition closely.