Sony DH840 User Manual

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Ad
ditional Inf
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rmation
Troubleshooting
If you experience any of the following 
difficulties while using the receiver, use this 
troubleshooting guide to help you remedy the 
problem. Should any problem persist, consult 
your nearest Sony dealer. Note that if service 
personnel changes some parts during repair, 
these parts may be retained.
The receiver is turned off 
automatically.
• “Auto Standby” is set to “ON” (page 67).
• The Sleep Timer function is working 
No image appears on the TV.
• Select the appropriate input using the input 
buttons.
• Set your TV to the appropriate input mode.
• Move your audio equipment away from 
the TV.
• Assign the component video input 
correctly.
• The input signal should be same as the 
input function when you are up-converting 
an input signal with this receiver 
 
• Make sure that cables are correctly and 
securely connected to equipment.
• Depending on the playback equipment, 
you may need to set up the equipment. 
Refer to the operating instructions 
supplied with each equipment.
• Be sure to use a High Speed HDMI cable 
when you view images or listen to sound, 
especially for the 1080p, Deep Color 
(Deep Colour) or 3D transmission.
No 3D image appears on the TV.
• Depending on the TV or the video 
equipment, 3D images may not be 
displayed.
When the receiver is in standby mode, 
there is no image output from the TV.
• When the receiver enters into standby 
mode, image is from the last HDMI 
equipment selection before you turned off 
the receiver. If you are enjoying other 
equipment, play the equipment and 
perform the One-Touch Play operation, or 
turn on the receiver to select the HDMI 
equipment you want to enjoy.
• Make sure “Pass Through” is set to “ON” 
in the HDMI Settings menu if you connect 
equipment not compatible with the 
“BRAVIA” Sync to the receiver (page 67).
Recording cannot be carried out.
• Check that the equipment is connected 
correctly.
• Select the source equipment using the 
• Video input signals via HDMI IN and 
COMPONENT VIDEO IN jacks cannot 
be recorded.
• Copyright protection to prevent recording 
is contained in the sources. In this case, 
you may not be able to record from the 
sources.
The GUI menu does not appear on the 
TV screen.
• Press GUI MODE repeatedly to select 
“GUI ON”. If the GUI menu still does not 
appear on the TV screen, press MENU.
• Check that the TV is connected correctly.
Power
Image