Sony DH840 User Manual

D:\NORM'S JOB\SONY HA\SO0190\STR-DH730_DH830_PMRF 
01\4408151112_GB\GB07ADD_STR-DH730-CEL.fm

STR-DH830/STR-DH730

4-408-151-11(2)

• Check that all connecting cords are 

inserted to their input/output jacks for the 
respective jacks of the receiver, speakers 
and the equipment.

• Check that both the receiver and all 

equipment are turned on.

• Check that MASTER VOLUME control is 

not set to “VOL MIN”.

• Check that the SPEAKERS is not set to 

“SPK OFF” (page 9).

• Check that headphones are not connected 

to the receiver.

• Press MUTING or 

 on the remote 

control to cancel the muting function.

• Try pressing the input button on the 

remote control or turning the INPUT 
SELECTOR on the receiver to select the 
equipment of your choice (page 40).

• When you want to listen to the sound from 

the TV speaker, set the “Audio Out” to 
“TV+AMP” in the HDMI Settings menu 
(page 67). If you cannot play back multi 
channel audio source, set to “AMP”. 
However, the sound will not output 
through the TV speaker.

• Sound may be interrupted when the 

sampling frequency, the number of 
channels or audio format of audio output 
signals from the playback equipment is 
switched.

• Check that the speakers and equipment are 

connected securely.

• Check that the connecting cords are away 

from a transformer or motor, and at least 
3 meters (10 feet) away from a TV set or 
fluorescent light.

• Move your audio equipment away from 

the TV.

• The plugs and jacks are dirty. Wipe them 

with a cloth slightly moistened with 
alcohol.

• Connect a pair of headphones to the 

PHONES jack to verify that sound is 
output from the headphones. If only one 
channel is output from the headphones, the 
equipment may not be connected to the 
receiver correctly. Check that all the cords 
are fully inserted into the jacks on both the 
receiver and the equipment. 

 

If both channels are output from the 
headphones, the front speaker may not be 
connected to the receiver correctly. Check 
the connection of the front speaker which 
is not outputting any sound.

• Make sure you have connected to both the 

L and R jacks of an analog equipment, 
analog equipment requires both L and R 
jack connections. Use an audio cord (not 
supplied).

• Adjust the speaker level (page 63).
• Make sure the center/surround speaker(s) 

is (are) set to either “Small” or “Large”.

• Check that the speaker settings are 

appropriate for the setup using the Auto 
Calibration menu or “SP Pattern” in the 
Speaker Settings menu. Then check that 
sound is output from each speaker 
correctly, using “Test Tone” in the 
Speaker Settings menu.

• Some discs have no Dolby Digital 

Surround EX information.

• Check that the subwoofer is connected 

correctly and securely.

• Make sure you have turned on your 

subwoofer.

• Depending on the selected sound field, no 

sound will be available from the 
subwoofer.

• When all speakers are set to “Large” and 

“NEO6 CIN” or “NEO6 MUS” is selected, 
there is no sound from the subwoofer.