Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Introduction to the DEFINITY system 

29

Providing service for multiple tenants 

If you manage the switching system for an entire office building, you may need to 
provide individualized phone service for each of the firms who are tenants. You 
can set up your system so that each tenant can have its own attendant, and can 
chose to have music or play special announcements while callers are on hold. 

Before you can administer tenants in your system, Tenant Partitioning must be 
enabled on the 

System Parameters Customer-Options

 screen. To allow tenants to 

select their own Music on Hold, you must purchase and administer equipment. 
Refer to DEFINITY ECS System Description for more information about required 
hardware. Your Lucent Technologies representative can help you administer this 
hardware. 

In this example, we are going to administer the system to allow one tenant to play 
Country music for callers on hold, and another to play Classical music. We will 
assign these music types to two new tenants. 

1. Type change music-sources and press return.

The 

Music Sources

 screen appears.

 

Music Sources

Page 1 of X

Source Type

Port

Description

1

music

01A1001

Country

2

tone

Tone-on-Hold

3

music

01A1003

Classical

4

none

5

none

6

none

7

music

12B1301

Oldies

8

none

9

none

10

none

11

music

04C2003

Rock

12

none

13

none

14

none

15

none