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Polycom (RMX) 1500 User Manual

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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide 
Polycom®, Inc. 
1001
Media Info displays RTV Channel Status parameters:
Known Limitations
The following may occur in the collaborative environment:
● Artifacts and ghosting may appear when Lync Clients and CTS endpoints connect to the VMR.
Frequency: Seldom.
● Lync Client receives fast updates (Intra) from CTS 500 endpoints causing the screen to refresh 
repeatedly.
Frequency: Often.
● Audio volume and video quality decreases on CTS endpoints. 
Frequency: Seldom.
● CTS endpoint connects and then disconnects after a few seconds. 
Frequency: Seldom.
● Lync Clients always connect encrypted to non-encrypted conferences.