Polycom (RMX) 1500 User Manual

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide 

Polycom®, Inc. 

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The system can identify participants who send frequent requests to refresh their Content display usually as 
a result of a problematic network connection. The frequent refresh requests cause frequent refresh of the 
Content display and degrade the viewing quality. 

When the system identifies the noisy participants, the system will automatically suspend the requests to 
refresh the sent Content to avoid affecting the quality of the Content viewed by other conference 
participants. This process is controlled by System flags.

Enter the maximum number of refresh (intra) requests for the Content channel sent by the 

participant’s endpoint in a 10 seconds interval that will be dealt by the Collaboration Server system. 

When this number is exceeded, the Content sent by this participant will be identified as noisy and 

his/her requests to refresh the Content display will be suspended.
Default setting: 3

Enter the duration in seconds to ignore the participant’s requests to refresh the Content display.
Default setting: 10

● CONTENT_SPEAKER_INTRA_SUPPRESSION_IN_SECONDS 

This flag controls the requests to refresh (intra) the Content sent from the Collaboration Server 

system to the Content sender as a result of refresh requests initiated by other conference 

participants. 
Enter the interval in seconds between the Intra requests sent from the Collaboration Server to the 

endpoint sending the Content to refresh the Content display. Refresh requests that will be received 

from endpoints within the defined interval will be postponed to the next interval.
Default setting: 5