Polycom (RMX) 1500 User Manual

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide 

Polycom®, Inc. 

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5 Click Upload File to upload the appropriate audio file to the MCU.

The Install File dialog box opens.

6 Enter the file name or click the Browse button to select the audio file to upload.

The Select Source File dialog box opens.

7 Select the appropriate *.wav audio file, and then click the Open button.

The name of the selected file is displayed in the Install field in the Install File dialog box.

8 Optional. You can play a .wav file by selecting the Play button (

).

9 Click Yes to upload the file to the MCU.

The system returns to the Add Message File dialog box.

10 Repeat step 

6

 for each additional audio file to be uploaded to the MCU.

11 Once all the audio files are uploaded to the MCU, close the Add Message File dialog box and 

return to the Add Language dialog box.

12 Click OK.

The Collaboration Server is shipped with two default Conference IVR Services and all its audio messages 
and video slide. You can define new Conference IVR Services or modify the default Conference IVR 
Service. For the definition of Conference IVR Service for gateway calls, see 

General

Messages played for system related event notifications, for example, notification that the 
conference is locked. Upload the files for the voice messages that are played when an 
event occurs during the conference. For more information, see 

.

Billing Code

Requests the chairperson to enter the conference Billing Code.

Roll Call

Roll call related messages, such as the message played when a participant joins the 
conference. Messages are listed in the Conference IVR Service - Roll Call dialog box.

Conference ID

Requests the participant to enter the required Conference ID to be routed to the 
destination conference.