Polycom (RMX) 1500 User Manual
RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc.
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Software Management
The Software Management menu is used to backup and restore the Collaboration Server's configuration
files and to download MCU software.
files and to download MCU software.
Backup and Restore Guidelines
● Direct access to the Collaboration Server file system is disabled in both Ultra Secure Mode and
standard security mode.
● System Backup can only be performed by an administrator.
● The System Backup procedure creates a single backup file that can be viewed or modified only by
● The System Backup procedure creates a single backup file that can be viewed or modified only by
developers.
● A System Backup file from one system can be restored on another system.
● To ensure file system consistency, do not perform any configuration changes as the system does not
suspended them during the backup procedure.
● The following parameters, settings and files are backed up:
MCMS configuration files (/mcms/Cfg):
Network and service configurations,
Rooms,
Profiles
Reservations
System Flags
Resource Allocation
IVR messages, music
Collaboration Server Web Client user setting - fonts, windows
Collaboration Server Web Client global settings – notes, address book, language
Private keys and certificates (TLS)
Conference participant settings
Operation DB (administrator list)
SNMP settings
Time configuration
● CDR files are not included in the backup process and should be backed up manually by saving the
CDR files to a destination device.
Using Software Management
To backup configuration files:
1 On the Collaboration Server menu, click Administration > Software Management > Backup
Configuration.
The Backup Configuration dialog box opens.
The Backup Configuration dialog box opens.