Symantec 10024709 User Manual

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Troubleshooting
Ghost.exe error messages
Ghost.exe error messages
A Norton Ghost error message consists of an error number, a description, and 
possibly a suggestion to remedy the problem. 
A Ghosterr.txt file is generated when an abort error occurs. 
Further information is available on the Norton Ghost Technical Support Web 
site. 
 includes some error messages that you may encounter.
Table F-1
Error message
Error code
Description
10098
The partition number must be included in the command-line 
switches. 
10010, 10014, 
11000
Incorrect path/file syntax. Ensure that the path and file name are 
correct. Also make sure that you have the proper user rights to read 
or create the image file.
19913
Cannot find the BOOTP/DHCP server. Ensure that the computer is 
connected to the network and that a BOOTP or DHCP server is set 
up for this subnet.
19916
Duplicate IP address detected. An IP address has been allocated that 
is already in use.
CDR101: Not 
ready reading 
drive X, Abort, 
Retry, Fail
A system error message. This error is not caused by Norton Ghost. It 
is caused by malfunctioning hardware or software configurations. 
The image file on the CD is not readable. To verify this, go into DOS 
and copy the image file off of the CD-ROM using copy verification, 
copy /v.