Lexmark X342n User Manual

Page of 105
Setup troubleshooting
74
Removing and reinstalling the drivers software 
If the software is not functioning properly or a communications error message appears, you may 
need to remove and then reinstall the drivers software. If the problems persist, follow these steps: 
Note: Before reinstalling, shut down and restart the computer. 
1
Disconnect the USB cable from the computer.
2
From the desktop, click Start
Æ
 Programs
Æ
 Lexmark
Æ
 Lexmark Software Uninstall
3
Follow the instructions on the computer screen to remove the software. 
4
Restart the computer. 
5
If any Add New Hardware screens appear, click Cancel
6
Eject and reinsert the software CD. 
7
Reconnect the USB cable to the computer.
If the software installation screen does not appear: 
1
From the desktop, double-click My Computer
For Windows XP, click Start to access the My Computer icon. 
2
Double-click the CD–ROM drive icon. If necessary, double-click setup.exe
3
When the MFP software installation screen appears, click Install or Install Now
4
Follow the instructions on the computer screen to complete the installation.