KYOCERA 2560 User Manual

Troubleshooting

6-3

Black lines appear on 
copies when copying from 
the optional document 
processor.

Is the slit glass dirty?

Clean the slit glass.

It is also possible to use the black line 
correction function to make any black 
lines on the copies less apparent.

Refer to 
Chapter 3 in 
Advanced 
Operation 
Guide.

Wrinkling occurs in copies. Is the separation needle dirty?

Clean the separation needle.

Black or white vertical lines 
appear on copies.

Is the electrical charge section dirty?

Open the front cover and use the 
charger cleaner rod to clean the 
electrical charge section.

White spots appear on 
copies.

Is the transfer roller dirty?

Clean the transfer roller with the 
cleaning brush.

(25 ppm model only)

Copies are blurred.

Is this machine used at high humidity? Perform drum refresh.

Refer to 
Chapter 3 in 
Advanced 
Operation 
Guide.

Printing cannot be 
performed.

Is the power plug connected to an AC 
outlet?

Connect the plug to an AC outlet.

Is the main power switch turned on?

Turn the main power switch on ( | ).

—

Is a proper printer cable connected 
securely?

Connect the printer cable securely.

Was the printer cable connected after 
this machine was turned on?

After connecting the printer cable, turn 
this machine on.

Is the machine offline? (Is the Ready 
indicator off?)

Press the Printer key to display 
the printer basic screen.

Press the 

S key or the T key to 

select 

GO.

Press the Enter key. The Ready 
indicator lights up.

—

Correct characters are not 
printed.

Is a proper printer cable connected?

Connect a shielded type printer cable.

Printing is not performed 
properly.

Is the setting on the computer correct? Check the setting of the printer driver or 

the application software.

—

(25 ppm model only)

The copies are curled.

Is the copy paper wet?

Replace the copy paper with dry, new 
paper.

Is 

Middle 2 set at the Paper type 

(Paper Weight) setting? (Normally, 
Middle 2 is set.)

Set 

Middle 1 at the Paper type (Paper 

Weight) setting.

Refer to 
Chapter 3 in 
Advanced 
Operation 
Guide.