Kodak C110 User Manual

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Troubleshooting
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www.kodak.com/go/aiosupport
Getting help on the Web
For more troubleshooting information:
Paper jam
• Open the access door.
• Gently pull paper out from the front, reaching through the opening above the paper 
output tray. 
• If you cannot access the paper from the front, gently pull the jammed paper up 
from the paper input tray.
• Make sure the paper in the input tray is free of tears or creases.
• Make sure you do not overload the paper input tray.
For more information, go to 
, then type 
Paper jam 
in the search field.
Error codes/messages
Go to 
 then type your error code or message.
Problem
Possible Solutions
Search our knowledge base of Questions and 
Answers.
Download the latest firmware and software for 
optimal printer performance.
Get help with problems you cannot resolve.
Contact Kodak at 
 and have the 
following information available: 
– KODAK Service Number (located inside the printer when 
you open the printer access door)
– Printer model number (located on the control panel)
– Computer model, operating system, and version of Home 
Center Software