Ricoh IS 2425 User Manual

Troubleshooting When Using the Printer Function

50

This section describes what to do if printing does not start even after performing
[Print]

.

Printing does not start.

The power is off.

Check that the cable is securely plugged 
into the power outlet and the machine. 
Turn on the main power switch.

Printing does not start.

The machine is set to 
“Offline”.

Press [fOnline] on the display panel.

Printing does not start.

The cause is displayed 
on the display of the con-
trol panel.

Check the error message or warning sta-
tus on the display panel and take the re-
quired action.

Printing does not start.

The interface cable is not 
connected correctly.

Connect the interface cable securely. If it 
has a fastener, fasten that securely as 
well. See “Connecting the Machine”, 
General Settings Guide.

Printing does not start.

The correct interface ca-
ble is not being used.

The type of interface cable you should 
use depends on the computer. Be sure to 
use the correct one. If the cable is dam-
aged or worn, replace it. See “Connect-
ing the Machine”, General Settings 
Guide.

Printing does not start.

The interface cable was 
connected after the ma-
chine was switched on.

Connect the interface cable before turn-
ing on the machine.

Printing does not start.

If the machine is using 
wireless LAN, a weak 
wireless signal might be 
causing print to fail.

To check signal status, press the {User 
Tools/Counter}

 key, and then press [Sys-

 on the display panel. On the 

 tab, select [IEEE 

, and then press [Wireless LAN Sig-

. If signal quality is poor, move the 

machine to a location where radio 
waves can pass or remove objects that 
might cause interference.

(You can check signal status only when 
using wireless LAN in the infrastructure 
mode.)

Printing does not start.

If the machine is using 
wireless LAN, SSID set-
tings are incorrect.

Check using the machine's display pan-
el that the SSID is correctly set. See “In-
terface Settings”, General Settings 
Guide.