OKI MC160n User Manual

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224
Troubleshooting
Media is 
missfed in 
the ADF.
The loaded document 
does not meet the 
specifications.
Load the correct document. For details 
on the documents that can be loaded, 
refer to “Documents that can be loaded 
into the ADF” on page 96.
The loaded document 
exceeds the maxi-
mum capacity.
Load the document so that it does not 
exceed the maximum capacity. For 
details on the documents that can be 
loaded, refer to “Documents that can 
be loaded into the ADF” on page 96.
The document guides 
were not slid against 
the edges of the doc-
ument.
Slide the document guides against the 
edges of the document. For details on 
loading the document, refer to “Load-
ing a document into the ADF” on 
page 99
.
Media is mis-
feeding.
The media is not cor-
rectly positioned in 
the tray.
Remove the missfed media and repo-
sition the media properly in the tray.
The number of sheets 
in the tray exceeds 
the maximum 
allowed.
Remove the excess media and reload 
the correct number of sheets in the 
tray. 
The media guides are 
not correctly adjusted 
to the media size.
Adjust the media guides in the Tray 1 
to match the size of the media.
Warped or wrinkled 
media is loaded in the 
tray.
Remove the media, smooth it out, and 
reload it. If it still misfeeds, do not use 
that media.
The media is moist 
from humidity.
Remove the moist media and replace it 
with new, dry media. 
Envelopes, labels, 
postcards, thick 
stock, or letterhead 
are loaded in Tray 2.
Special media must be loaded in Tray 
1 only.
The recommended 
label sheet is facing 
the wrong way in Tray 
1.
Load the label sheets according to the 
manufacturer’s instructions.
Symptom
Cause
Solution