Panasonic KX-FLB851 User Manual

Page of 110
9. Help
74
For assistance, please visit http://www.panasonic.com/consumersupport
9.3.3 Fax – sending
9.3.4 Fax – receiving
I cannot operate the help 
function, adjust volumes 
or program the features.
L
The unit is set to the scan mode. Press {COPY} or {FAX} to switch 
to the copy mode or fax mode. If you still have this problem, contact 
our service personnel.
Problem
Cause & Solution
Problem
Cause & Solution
I cannot send documents.
L
The telephone line cord is connected to the [EXT] jack on the unit. 
Connect to the [LINE] jack (page 19).
L
The other party’s fax machine is busy or has run out of recording 
paper. Try again.
L
The other party’s machine is not a fax machine. Check with the 
other party.
L
The other party’s fax machine failed to answer the fax 
automatically. Send the fax manually (page 26).
I cannot send a fax 
overseas.
L
Use the overseas transmission mode (feature #411 on page 63).
L
Add two pauses at the end of the telephone number or dial 
manually.
The other party complains 
that letters on their 
received document are 
distorted.
L
If your line has special telephone services such as call waiting, the 
service may have been activated during fax transmission. Connect 
the unit to a line that does not have these services.
L
Another telephone on the same line is off the hook. Hang up the 
extension telephone and try again.
The other party complains 
that letters on their 
received document are 
not clear.
L
Try copying the document. If the copied image is clear, there may 
be something wrong with the other party’s machine.
L
The original document is too dark or too light. Change the contrast 
setting by pressing {CONTRAST}, then {V} or {^}, and try again.
The other party complains 
that black lines, white 
lines or smudges appear 
on their received 
document.
L
The glass or rollers are dirty with correction fluid, etc. Clean them 
(page 86, 90). Please do not insert a document before correction 
fluid has dried completely.
Problem
Cause & Solution
I cannot receive 
documents.
L
You may have subscribed to a voice mail service due to service 
packs offered by your telephone company. Fax reception may not 
be possible when voice mail is activated so we recommend you to:
contact your telephone company and request to deactivate 
voice mail service, or
subscribe to a Distinctive Ring service (page 41).
L
The telephone line cord is connected to the [EXT] jack on the unit. 
Connect to the [LINE] jack (page 19).
FLB851-PFQX2175YA-en.book  Page 74  Thursday, September 8, 2005  2:24 PM