Xerox 701P42722_EN User Manual

This section explains what to do when a problem occurs while using UNIX. The 
possible causes, confirmation methods, and actions are as follows. If a problem still 
exists after the corrective action has been performed, follow the Problem Solving 
Procedures on page 111 to seek further assistance.

When printing fails – page 119
When the required printing result is not obtained – page 121

The number of sessions 
exceeds the maximum.

Check that the machine is 
processing simultaneous 
requests (such as print 
request or status inquiry 
request) from multiple clients. 
In Windows 95/Windows 98/
Windows NT 4.0, the write 
error dialog, which indicates 
insufficient memory for the 
waiting print job is displayed.

Wait for a while, send a print 
request again. Alternatively,  
increase the [Maximum 
Sessions] in the SMB setting 
file [config.txt]. Then switch 
the power off and on. (Only 
the Key Operator)

An attempt is made to delete 
all documents displayed in 
the printer window. (Only the 
Key Operator)

Check whether the attempt is 
made to delete the print job 
from the Printer menu in the 
printer window.

Delete the print job from the 
Document menu in the printer 
window.

The document owner is 
invalid.

Check whether the owner of 
the selected document 
matches the Windows log-in 
name.

Use the owner name of the 
document to log in to 
Windows, then delete the 
document.

Service Pack 4.0 or later is 
not installed in the system. 
(In Windows NT 4.0)

Check the Service Pack 
version displayed to be 
displayed when you start 
Windows NT 4.0.

Install Service Pack 4.0 or 
later.

The IP address is not correct. Check whether the IP 

address of the machine is 
correct.

Specify the correct IP 
address for the machine.