Xerox 701P42722_EN User Manual

Cannot access to 
CentreWare Internet 
Services.

Check if the machine is 
switched on.

Switch the machine on.

Print out the System Settings 
List to check if CentreWare 
Internet Services port is 
activated.

Activate the CentreWare 
Internet Services port.

Check if the internet address 
is correctly entered.

Check the internet address. If 
Services cannot be 
accessed, enter the IP 
address to make the 
connection.

Check if the proxy server 
being used.

Depending on the proxy 
server, connections might not 
be possible. Without using 
the proxy server, configure 
either the browser setting to 
“not using proxy server” or 
the address to be used to 
“not using proxy server”.

The “please wait” message is 
displayed.

–

Wait for a while as instructed. 
If nothing happens, click the 
[Refresh Status] button. If this 
does not help, check that the 
machine is working correctly.

The [Refresh Status] button is 
not working.

Check if you are using the 
specified OS and browser.

Use the specified OS and 
browser.

Selecting menu in the left 
frame does not change the 
right frame connection.

The screen display is 
distorted.

–

Change the window size of 
the browser.

The latest information is not 
displayed.

–

Click the [Refresh Status] 
button.

Clicking the [Apply New 
Settings] button does not 
reflect the new settings.

Check if the entered value is 
correct.

Enter the correct value. If the 
entry is not valid, it will be 
automatically changed within 
the limit.

Clicking the [Apply New 
Settings] button will display 
messages like “the server 
has returned ineffective or 
unrecognizable response” or 
“no data”.

Check if the user ID and 
password are correct.

Enter the correct user ID and 
password.

Reboot the machine.