Xerox M24 User Manual

5–24

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S E R

 G

U I D E

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R O U B L E S H O O T I N G

)

016-783

•

Cause - Could not find the specified server path during file 
forwarding by Scan Services.

•

Remedy - Check the path name of the server currently set to 
the job template.

016-784

•

Cause - A write to server error occurred during file forwarding 
by Scan Services.

•

Remedy - Confirm that there is sufficient space in the 
directory on the server, and that access rights are present.

016-785

•

Cause - The file could not be sent due to insufficient space 
on the server’s hard disk by Scan Services.

•

Remedy - Delete unwanted data from the server’s hard disk 
to increase hard disk space.

016-787

•

Cause - The server IP address set to the job template is 
illegal.

•

Remedy - Specify the correct job template.

016-788

•

Cause - Failed to retrieve the file from the Web browser.

•

Remedy - Refresh the browser page, or restart the browser, 
or turn the machine off then on again. Try retrieving the file 
again.

020-530

•

Cause - No correct operations were performed in a certain 
period of time.

•

Remedy - Perform an operation within a certain period of 
time.

An error occurred. 
Switch the machine Off 
then back On again. 
(***-***)

•

Cause - An error occurred.

•

Remedy - Turn the machine Off, wait for the display on the 
control panel to go out, then turn the machine back On again. 
If the same message is displayed, record the message in 
(***-***). Next, turn the machine Off, wait for the display on 
the Control Panel to go out, then contact your Xerox 
Customer Support Center.

Abnormal End (***-***)

•

Cause - An error occurred causing the operation to end 
abnormally.

•

Remedy - Program the same operation again.