Xerox XK35C User Manual
62
Troubleshooting
Printer Problems
(continued)
Symptom
Cause and Solution
Part of the printed page
is blank.
is blank.
Q
The page layout is too complex. Simplify
the page layout, and remove any
unnecessary graphics from the
document.
the page layout, and remove any
unnecessary graphics from the
document.
Q
The page orientation setting may be
incorrect in the print driver. Change the
page orientation in the Print Setup dialog
box.
incorrect in the print driver. Change the
page orientation in the Print Setup dialog
box.
Q
The paper size and the software paper
size settings do not match. Load the
correct paper in the printer or change the
software paper size settings in the Print
Setup dialog box.
size settings do not match. Load the
correct paper in the printer or change the
software paper size settings in the Print
Setup dialog box.
Q
Scaling may be set to less than 100%.
Change the scaling setting in the
Paper/Output dialog box.
Change the scaling setting in the
Paper/Output dialog box.
Q
The printer cable may be incorrect.
Replace the cable with a correct cable.
See Section 1
Replace the cable with a correct cable.
See Section 1
Getting Started/Setup.
Q
One of the ink cartridges may be empty.
The printer prints the
wrong data, or it prints
incorrect characters.
wrong data, or it prints
incorrect characters.
Q
The printer cable may be connected
improperly. Check the cable connection.
improperly. Check the cable connection.
Q
There may be a problem with the printer
driver software. Exit Windows and reboot
the computer. Turn the printer off and on.
driver software. Exit Windows and reboot
the computer. Turn the printer off and on.
Q
The printer cable may be incorrect.
Replace the cable with a correct cable.
See Section 1
Replace the cable with a correct cable.
See Section 1
Getting Started/Setup.
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