Xerox XK35C User Manual

60

Troubleshooting

The following error codes appear in the Control Panel Display when your
machine has a problem. Use it to identify and solve problems.

.

Paper is jammed
inside the unit, or
the paper feeder is
empty.

Q

Remove jammed paper from

the paper feeder or the paper
exit tray, and press Stop.

Q

If there is no paper in the
paper feeder, load and press
Stop.

Q

If there is paper in the paper
feeder, remove the paper, then
reload paper and press Stop.

.

No left cartridge

Install the colour ink cartridge.
See 

Installing the Ink Cartridges.

.

No right cartridge

Install the black ink cartridge. See
Installing the Ink Cartridges.

.

One of the ink
cartridges is not
installed correctly.
See CAUTION.

Push each ink cartridge firmly
toward the back of the machine
until it clicks into place and press
Stop.

.

One or both
cartridges are not
in good condition.

Q

Align the ink cartridges. See

Aligning the Ink Cartridges.

Q

Clean the cartridge nozzles
and contacts. See 

Wiping the

Print Nozzles and Contacts.

Q

Replace the ink cartridges.
See 

Replacing the Ink

Cartridge.