Toshiba 755 User Manual

90    Error Codes

3C60-3C62

Offramp security error

Confirm that the specified fax numbers are registered in the address 
book of the equipment. If not, register the fax numbers in the address 
book and ask the sender to resend the Email with the correct fax 
numbers.

3C70

Power failure

Confirm that the job is recovered or not. If not, ask the sender to resend 
the Email.

3D10

Destination address error

Ask your administrator whether the DNS and mail server settings are 
correctly set. If they are correctly set, ask the sender to confirm that the 
destination address is correct.

3D20

Exceeding maximum offramp destinations

Ask the sender to specify up to 40 destinations for one offramp gateway 
job. The equipment cannot perform the offramp gateway transmission for 
more than 40 destinations.

3D30

Fax unit is not installed

Make sure that the Fax unit is installed, or connected correctly.

3E10

POP3 server communication error

Ask your administrator whether the POP3 server address is correctly set, 
and whether the POP3 server works properly. If SSL is enabled, make 
sure that SSL port number is correctly set.

3E20

POP3 server communication timeout

Ask your administrator whether the POP3 server works properly and the 
LAN cable is connected to the server.

3E30

POP3 login error

Ask your administrator whether the POP3 user name and password are 
set correctly.

3E40

POP3 login type error

Ask your administrator whether the POP3 login type (Auto, POP3, APOP) 
is set correctly.

3F00, 3F10, 

3F20, 3F30, 

3F40

File I/O error

Ask the sender to resend the Email. If the error still occurs, contact your 
service representative.