Toshiba 755 User Manual

Page of 104
7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Codes    93
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
2D62
Failed to connect to network destination. Check 
destination path.
Make sure that the network folder is shared in your 
network and retry the scan. If the error still occurs, ask 
your administrator to check whether the IP address or 
path of the server is correct. Also make sure that the 
server is operating properly.
2D63
Specified network path is invalid. Check destination 
path.
Make sure that you specify the correct network folder 
and retry the scan.
2D64
Logon to file server failed. Check user name and 
password.
Make sure that you specify the correct user name and 
password to logon the file server, or you specify correct 
file server. Then retry the scan.
2D65
There are too many documents in the folder. Failed in 
creating new document.
Delete the data in the local storage folder in the 
equipment and retry the scan.
2D66
Failed to process your job. Insufficient storage space.
Delete the data in the destination folder in the 
equipment and retry the scan.
2D67
FTP service is not available
Ask your administrator whether the FTP service is 
configured correctly.
2D68
File Sharing service is not available
Ask your administrator whether the SMB protocol is 
enabled.
2DA8
The HDD is running out of capacity for the shared folder Delete the unnecessary data in HDD.
2DC0
Job canceled
(Job was canceled.)
2DC1
Power failure occurred
Make sure that the power cable is connected properly 
and it is inserted securely. Resend the job.
Store to e-Filing
2A10
Failed to acquire resource.
Retry the scan.
2A20
2A40
System fatal error.
Turn the power OFF and then back ON. Retry the scan.
2A50
Job canceled.
(Job was canceled.)
2A51
Power failure occurred.
Make sure that the power cable is connected properly 
and it is inserted securely. Resend the job.
2B10
There was no applicable job.
Retry the scan.
2B11
Job status failed.
Retry the scan.
2B20
Failed to access file.
Retry the scan.
2B21
Message size exceeded limit or maximum size.
You are sending too many documents at a time. Send 
your documents separately.
2B30
Insufficient disk space.
Delete unnecessary documents in e-Filing and try 
again.
2B31
Failed to access Electronic Filing.
Make sure that the specified e-Filing or folder exists. (If 
not, this error would not occur.) Delete the specified e-
Filing or folder and reset them. Retry the job in error. If 
the specified e-Filing or folder cannot be deleted, 
contact your service representative.
2B32
Failed to print Electronic Filing document.
Make sure that the specified document exists. (If not, 
this error would not occur.) Delete the specified 
document and reset them. Retry the job in error. If the 
specified document cannot be deleted, contact your 
service representative.
2B50
Failed to process image.
Turn the power OFF and then back ON. Retry the scan. 
If the error still occurs, contact your service 
representative.
2B51
Failed to process print image.
Make sure that the Function List can be printed out. 
Retry the print. If the error still occurs, contact your 
service representative.
2B60
The folder was renamed. A folder of the same name 
already existed.
The same named folder cannot be created in the same 
box.
2B70
The document was renamed. A document of the same 
name already existed.
The same named document cannot be created in the 
same box or folder.
2B71
The storage period of e-Filing documents will expire
Check whether necessary documents are stored in e-
Filing. The documents will be deleted in a few days.
2B80
The HDD for storing e-Filing data is running out of 
space.
Delete unnecessary documents in e-Filing.
Error Code
Problem Description
Corrective Action