Toshiba 205L User Manual

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7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
110    Error Codes
Error Codes
TopAccess has the pages for the job lists; print, transmission, reception, and scan jobs. The following error codes are 
shown on these pages in the [Logs] tab (successful jobs have no codes). These codes help you specify the cause of an 
error you might encounter.
The error codes are also shown on the [LOG] window of the touch panel. See the following lists when you find an error 
code on the touch panel.
„
Error codes on print jobs
Error Code
Problem Description
Corrective Action
402F
PM size error
1200 dpi print jobs cannot be printed without the optional expansion 
memory. Send a print job with a 600 dpi setting.
4031
HDD full error
Delete unnecessary private print jobs and invalid department print jobs.
4032
Private-print-only error
Jobs other than Private print cannot be printed. Perform Private printing.
4033
Printing data storing limitation error
Printing with its data being stored to the HDD temporarily (Proof print, 
Private print, Scheduled print, etc.) cannot be performed. Perform normal 
printing.
4034
e-Filing storing limitation error
Printing with its data being stored to the HDD (print and e-Filing, print to 
e-Filing, etc.) cannot be performed. Perform normal printing.
4035
Local file storing limitation error
Network Fax or Internet Fax cannot be sent when “Local” is selected for 
the destination of the file to save. Select “Remote” (SMB/FTP) for the 
destination.
4036
User authentication error
The user performing the printing has not been authenticated or user-
registered. Perform user authentication or user registration.
4038
Hold-print-only error
Jobs other than Hold print cannot be printed. Perform Hold printing.
4039
Printing other than Private and Hold not 
allowed
Jobs other than Private print and Hold print cannot be printed. Perform 
Private or Hold printing.
4040
No authority to execute a job
The user has not been assigned the authority to perform this operation by 
the administrator.
4050
The connection with the LDAP server or its 
authority setting has something wrong.
Ask your LDAP server administrator about it.
4300
Job execution error due to functional 
restrictions
USB direct printing cannot be performed due to a functional restriction. 
Contact your service technician.
4301
File conversion error
The format of this file is not supported in the USB direct printing, or the 
file is invalid. Check the file.
4310
Double-sign encoding error
A double-sign encoding error occurred because the PDF file is encrypted 
in a forbidden language or in a language not supported. Printing the file in 
this function is disabled.
4311
Printing not permitted
Printing is not permitted or only printing in a low resolution level is 
permitted due to the encryption language of the encrypted PDF file. 
Printing the file in this function is disabled.
* Permitted only when a user password is entered.
4312
Password mismatching
The entered password is neither matched with a user password nor an 
owner password. Check the password again.
A221
Job canceled
(Job was canceled.)
A222
Power failure
Check whether the power cable is connected properly and it is inserted 
securely. Check whether the power voltage is unstable.
A290
Limit over error
(Black and White)
Number of prints has exceeded the one specified with the department 
code and user code at the same time. Clear the limit counter.
A291
Limit over error
(Black and White)
Number of prints has exceeded the one specified with the user code. 
Clear the limit counter.
A292
Limit over error
(Black and White)
Number of prints has exceeded the one specified with the department 
code. Clear the limit counter.
A2A0
Limit over error (Color)
The number of prints has exceeded the one specified for the department 
code and user code, or users (guests) are not authorized to perform color 
printing. Clear the limit counter, or authorize users so that they can 
perform color printing.