Toshiba 205L User Manual

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7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
112    Error Codes
„
Error codes on transmission and reception
Error Code
Problem Description
Corrective Action
0011
Paper jam
Clear the jammed printing paper.
0012
Original jam
Clear the jammed original.
0013
Door open
Firmly close the open door.
0020
Power interruption
Check the power interruption report.
0030
Reset
(The transmission was canceled by pressing the [FUNCTION CLEAR] 
button.)
0033
Polling Error
Check polling options setup (Security Code, etc.), and check whether the 
polling document exists.
0042
Memory full
Make sure that there is sufficient memory before making the call again.
0050
Line busy
Retry communications.
0053
Security Mismatch in Relay or Mail Box 
transmission
Confirm the remote party’s Security Code, system password and your 
setup.
00B0-00B5
00C0-00C4
00D0-00D2
Signal Error or Line Condition Error
Retry communications. Frequent failures may indicate a phone line 
problem. If possible, move the unit to another line and try your 
communications again.
00E8
HDD error
Retry communications. If the error still occurs, contact your service 
representative.
00F0
Software failure
Retry communications. If the error still occurs, contact your service 
representative.
00F1
Hardware noise
Retry communications. If the error still occurs, contact your service 
representative.
1C10
System access abnormality
Turn the power OFF and then back ON. Perform the job in error again. If 
the error still occurs, contact your service representative.
1C11
Insufficient memory
When there are running jobs, perform the job in error again after the 
completion of the running jobs. If the error still occurs, turn the power 
OFF and then back ON, and perform the job again.
1C12
Message reception error
Turn the power OFF and then back ON. Perform the job in error again.
1C13
Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.
1C14
Invalid parameter
When a template is used, create the template again. If the error still 
occurs, turn the power OFF and then back ON, and perform the job 
again.
1C15
Exceeding file capacity
Ask your administrator to change the “Fragment Page Size” setting for 
the Internet Fax setting, or reduce the number of pages and perform the 
job again.
1C20
System management module access 
abnormality
Turn the power OFF and then back ON. Perform the job in error again. If 
the recovery is still not completed, contact your service representative.
1C21-1C22
Job control module access abnormality
Turn the power OFF and then back ON. Perform the job in error again. If 
the recovery is still not completed, contact your service representative.
1C30-1C33
Disk access error
When there are running jobs, perform the job in error again after the 
completion of the running jobs. If the error still occurs, turn the power 
OFF and then back ON, and perform the job again.
1C40
Image conversion abnormality
Turn the power OFF and then back ON. Perform the job in error again. If 
the error still occurs, contact your service representative.
1C60
HDD full failure during processing
Reduce the number of pages of the job in error and perform the job 
again. Check whether the server or local disk has a sufficient space in 
disk capacity.
1C61
Address Book reading failure
Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again.
If the error still occurs, contact your service representative.
1C62
Memory acquiring failure
Turn the power OFF and then back ON. Perform the job in error again. If 
the error still occurs, contact your service representative.
1C63
Terminal IP address unset
Ask your administrator to set the IP address of the equipment.
1C64
Terminal mail address unset
Ask your administrator to set the E-mail address of the equipment.
1C65
SMTP address unset
Ask your administrator to set the SMTP server address.
1C66
Server time-out error
Check whether the SMTP server is operating properly.