Toshiba 242 User Manual

200    Before Calling Service Technician

Copy functions cannot be set. Other functions that cannot 

be set simultaneously with 
copy functions have been 
set.

Some functions cannot be combined set 
together.

The department management 
menu does not appear even 
though “DEPARTMENT 
CODE” is selected.

Any department code other 
than the master code has 
been entered in the depart-
ment code entry screen.

If you want to make settings for the 
department management when it has 
been already enabled, enter the master 
code in the department code entry 
screen, otherwise the department man-
agement menu cannot be displayed.

In the department manage-
ment menu, switching the 
department management to 
be “YES” (enabled) or “NO” 
(disabled) cannot be per-
formed.

There are print data or Fax 
data in the print queue.

After the print data or Fax data have been 
finished being printed, perform switching 
again.

Even when the equipment is 
connected with a PC by a 
USB cable, the equipment is 
not recognized.

This cable is not certified 
according to the USB2.0 Hi-
Speed. 

Use a USB2.0 Hi-Speed certified cable.

The equipment is connected 
with a PC via a USB hub.

When the equipment is connected with a 
PC via a USB hub, the equipment may 
not be recognized. Connect it with a PC 
directly by a USB cable.

Printing, scanning, device 
setup or PC-Fax transmis-
sion/reception cannot be per-
formed from a PC connected 
with a USB cable.

The operation on the left is 
performed in the super sleep 
mode.

Turn the power of the equipment OFF and 
then back ON, and perform it again.
If this equipment is connected to your PC 
with a USB cable, change the setting so 
that it does not enter the super sleep 
mode.

“Toner is low” appears on the 
display.

There is only a little toners 
remaining in the toner car-
tridge.

There is still some toner in the toner car-
tridge. Do not replace the toner cartridge 
until “Toner empty” appears.

“Toner empty” appears on the 
display.

The toner in the toner car-
tridge has run out.

Replace the toner cartridge with a new 
one.

“Toner not recognized” 
appears on the display.

The toner cartridge is not 
installed. Or it is not installed 
correctly.

Install the toner cartridge correctly.

A toner cartridge not recom-
mended by TOSHIBA is 
being used.

If you are using a toner cartridge other 
than the one we recommend, the equip-
ment may not be able to detect whether it 
is installed or not.

“Toner is low” does not 
appear on the display, 
although toner is nearly 
empty.

A toner cartridge not recom-
mended by TOSHIBA is 
being used.

The equipment does not 
become ready for copying 
after the toner cartridge is 
inserted.

The toner cartridge inserted 
is not usable for this equip-
ment.

Check the product name of the toner car-
tridge. If you can see “T-1810”, this car-
tridge is usable.