DELL 1355cnw User Manual

Troubleshooting

Some printer problems can be easy to resolve. If a problem occurs with your 

printer, check each of the following:

• The power cable is connected to the printer, and to a properly grounded 

electrical outlet.

• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• When your printer is connected to the network with the Ethernet cable, 

the USB cable is not connected between the printer and the computer.

• When your printer is connected to the computer with the USB cable, the 

Ethernet cable is not connected between the printer and the network.

If you have checked all of the above and still have a problem, turn off the 

printer, wait for 10 seconds, and then turn on the printer. This often fixes the 

problem.

After the printer is turned 

on, the display on the 

operator panel is blank, keeps 

showing the DELL logo, or 

the back light is not lit.

• Turn off the printer, wait for 10 seconds, and turn on 

the printer.

• Self Test Message appears on the operator panel. 

When the test is completed, 

Ready

 is displayed.