Panasonic KX-TG6511 KX-TG6511EM User Manual
Product codes
KX-TG6511EM
Useful Information
49
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
*1 KX-TG6521/KX-TG6531/KX-TG6541 series: page 3
Programmable settings
Problem
Cause/solution
The handset does not turn
on even after installing
charged batteries.
on even after installing
charged batteries.
L
Place the handset on the base unit or charger to
turn on the handset.
turn on the handset.
The unit does not work.
L
Make sure the batteries are installed correctly
(page 10).
(page 10).
L
Fully charge the batteries (page 10).
L
Check the connections (page 10).
L
Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the base
unit. Register the handset (page 31).
unit. Register the handset (page 31).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line cord
is not connected. Check the connections.
is not connected. Check the connections.
L
Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
The indicator on the
handset flashes slowly.
handset flashes slowly.
L
New messages have been recorded. Listen to the
new messages (page 38).
new messages (page 38).
L
New voice mail messages have been recorded.
Listen to the new voice mail messages (page 44).
Listen to the new voice mail messages (page 44).
Problem
Cause/solution
The display is in a
language I cannot read.
language I cannot read.
L
Change the display language (page 14).
I cannot register a handset
to a base unit.
to a base unit.
L
The maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page 32).
registered to the base unit. Cancel unused
handset registrations from the base unit (page 32).
TG6511(e).book Page 49 Wednesday, April 28, 2010 4:35 PM