Panasonic KX-TG6511 KX-TG6511EM User Manual

Product codes
KX-TG6511EM
Page of 64
Useful Information
51
For assistance, please visit http://www.panasonic.com/help
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not 
displayed.
L
You must subscribe to Caller ID service. Contact 
your service provider/telephone company for 
details.
L
If your unit is connected to any additional 
telephone equipment such as a Caller ID box or 
cordless telephone line jack, plug the unit directly 
into the wall jack.
L
If you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
L
The name display service may not be available in 
some areas. Contact your service provider/
telephone company for details.
L
Other telephone equipment may be interfering 
with this unit. Disconnect the other equipment and 
try again.
Caller information is not 
announced.
L
The handset or base unit’s ringer volume is turned 
off. Adjust it (page 17, 25).
L
The Talking Caller ID feature is turned off. Turn it 
on (page 26).
L
The number of rings for the answering system is 
set to “2 rings” or “Toll saver”. Select a 
different setting (page 41).
L
If the base unit and another handset are having an 
intercom call, your handset does not announce 
caller information.
Caller information is 
displayed or announced
late.
L
Depending on your service provider/telephone 
company, the unit may display or announce the 
caller’s information at the 2nd ring or later.
L
Move closer to the base unit.
The caller list/incoming 
phone numbers are not 
edited automatically.
L
The Caller ID number auto edit feature is turned 
off. Turn it on and try again (page 26).
L
You need to call back the edited number to 
activate Caller ID number auto edit.
I cannot dial the phone 
number edited in the caller 
list.
L
The phone number you dialed might have been 
edited incorrectly (for example, the long distance 
“1” or the area code is missing). Edit the phone 
number with another pattern (page 34).
TG6511(e).book  Page 51  Wednesday, April 28, 2010  4:35 PM