DELL 7d1 User Manual

Page of 186
If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following
are set:
Auto Answer is Off (if you have only one number on the telephone line).
The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).
M
AKE
 
SURE
 
THAT
 
THE
 
PRINTER
 
IS
 
CONNECTED
 
TO
 
AN
 
ANALOG
 
PORT
The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an
analog port on the PBX. You may need a digital line converter that converts digital signals into analog signals.
M
AKE
 
SURE
 
THAT
 
THE
 
PRINTER
 
MEMORY
 
IS
 
NOT
 
FULL
The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs
out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer
memory is full, then the printer may not be able to receive more incoming faxes. An error message appears on the
display when the printer memory is full. Resolve the error to free up space in the printer memory.
M
AKE
 
SURE
 
THAT
 F
AX
 F
ORWARDING
 
IS
 
DISABLED
1
From the printer control panel, navigate to:
 > Setup > 
 > Fax Setup > 
 > Ringing and Answering > 
 > Fax Forward > 
2
Press the arrow buttons to scroll to Off, and then press 
.
I
NCREASE
 
THE
 
RINGER
 
VOLUME
If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.
M
AKE
 
SURE
 
THAT
 
YOU
 
HAVE
 
THE
 
CORRECT
 
MANUAL
 
ANSWER
 
CODE
If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a
fax comes in so that the printer can receive it.
1
From the printer control panel, navigate to:
 > Setup > 
 > Fax Setup > 
 > Ringing and Answering > 
 > Manual Pickup Code > 
2
Copy the manual answer code that appears on the display.
Note: To increase the security, you can change your manual pickup code to a number that only you know. You can
enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *.
Cannot run the fax software
The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in
the fax software.
M
AKE
 
SURE
 
THE
 
PRINTER
 
IS
 
CONNECTED
 
TO
 
A
 
TELEPHONE
 
LINE
You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a VoIP adapter, or
a cable modem) before you can open the fax software and configure the fax settings.
Troubleshooting
155