Canon 5259B007AA User Manual

Canon

9-1

Chapter

9

Troubleshooting

This section describes solutions for cases such as paper jam and when problems are not
solved.

Clearing Jams

9-2

Document Jams in the Feeder

Paper Jams Inside the Machine

Display Message

9-6

Error Codes

9-6

If <Incorrect Size/Setting> Appears

9-8

Troubleshooting 9-9

Check the Following First

Is the power switched ON?

Has the power switch been just turned ON?

Is the machine in Sleep mode?

Are the settings proper?

Is the Error indicator on or blinking?

Does a message appear on the display?

Is the telephone line connected or configured properly?

If You Cannot Solve a Problem

If a Power Failure Occurs

9-11

If You Cannot Solve a Problem

9-12

Customer Support (U.S.A.)

Customer Support (Canada)

Print Result Is Not Good

9-13

Printing Is Uneven

White Specks Appear

The Toner Does Not Fix onto the Paper Well

The Printed Paper Has Vertical Streaks

Smudge Marks of Spattering Toner Appear around the Text or

The Overall Print Result Is Dark

Copied Lines and Text Appear Faded

Printed Bar Codes Cannot Be Scanned

Paper Jams Occur Frequently When Performing

2-Sided Printing