OKI MC160n User Manual

If the fax cannot be received correctly, refer to the following table, and then 
perform the indicated operation. If the fax still cannot be received correctly, even 
after performing the described operations, contact your OKI Printing Solutions 
dealer or authorized service provider.

"

For details on the error messages, refer to “Error Messages on the Mes-
sage Window” on page 93. For details on troubleshooting procedures for 
document missfeed, paper missfeed, poor print quality, or empty toner, 
refer to the Printer/Copier/Scanner User’s Guide on the CD.

The received fax is 
blank.

There may be a problem 
with the telephone 
connection or with the 
caller’s fax machine.

Check that the machine 
can make clean copies. 
If it can, have the caller 
send the fax again.

The caller may have 
loaded the pages 
backward.

Contact the caller.

Faxes cannot be 
received automatically.

The machine is set to 
receive faxes manually.

Set the machine to 
automatic reception.

Memory is full.

Load paper if it is empty, 
and then print the faxes 
stored in memory.

The telephone line is 
incorrectly connected.

Check the telephone line 
connection. If it is 
disconnected, connect it.

There may be a problem 
with the caller’s fax 
machine.

Make a copy to check 
that this machine is 
operating correctly, and 
then, if the copy was 
printed correctly, have 
the recipient check the 
condition of their fax 
machine.