DELL DL2100 User Manual

Page of 200
Troubleshooting Your System
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10 Ensure that the cables are firmly connected to the storage controller and 
the SAS backplane board.
11 Close the system. See "Closing the System."
12 Reconnect the system to its electrical outlet, and turn on the system and 
attached peripherals.
If the problem persists, see "Getting Help."
Troubleshooting Expansion Cards
 
CAUTION: 
Many repairs may only be done by a certified service technician. You 
should only perform troubleshooting and simple repairs as authorized in your 
product documentation, or as directed by the online or telephone service and 
support team. Damage due to servicing that is not authorized by Dell is not covered 
by your warranty. Read and follow the safety instructions that came with the 
product.
 
NOTE: 
When troubleshooting an expansion card, see the documentation for your 
operating system and the expansion card.
1 Run the appropriate online diagnostic test. See "Using Dell Online 
2 Turn off the system and attached peripherals, and disconnect the system 
from the electrical outlet.
Open the system. See "Opening the System."
4 Verify that the installed expansion cards are compliant with the expansion-
5 Reseat any expansion card that is not firmly seated in its connector. See 
Close the system. See "Closing the System."
7 Reconnect the system to the electrical outlet, and turn on the system and 
attached peripherals.
If the problem is not resolved, proceed to step 8.
8 Turn off the system and attached peripherals, and disconnect the system 
from the electrical outlet.