Sony VGP-WKB1 User Manual
28
GB
Symptom
Cause/Remedy
The pointer doesn’t
move when I move the
mouse.
move when I move the
mouse.
When I press the
wheel button, the
quick/auto scroll
function does not
work.
wheel button, the
quick/auto scroll
function does not
work.
The zoom function
does not work when I
rotate the wheel
button.
does not work when I
rotate the wheel
button.
When I’m using the
keyboard or mouse,
the display goes dark
or the computer enters
a power-saving mode.
keyboard or mouse,
the display goes dark
or the computer enters
a power-saving mode.
c Windows or other software processes may temporarily
disable the mouse. In this case, you may need to wait for
the processing to finish before using the mouse.
the processing to finish before using the mouse.
c You may find some useful solutions in your computer’s
operating manual. Refer to the manuals provided with
your computer.
your computer.
• The mouse batteries are exhausted.
c If the mouse power does not come on even when the
ON/OFF(power) switch is set to ON, replace the
batteries. For details, see “Setting Up” (page 10).
batteries. For details, see “Setting Up” (page 10).
• The mouse is not communicating with the receiver.
c Proceed as described in “Enabling communication
between the keyboard and mouse and the receiver” to
ensure that proper communication is possible (page 13).
ensure that proper communication is possible (page 13).
c In some usage environments, the usable distance may be
shorter, preventing normal operation. Ensure that the
receiver is not closer than 8 in.(20 cm) to the computer,
display, and other electronic devices.
receiver is not closer than 8 in.(20 cm) to the computer,
display, and other electronic devices.
c If the mouse is too far from the receiver, communication
is not possible. Use the mouse closer to the receiver.
• The mouse is being used on an unsuitable surface.
c When used on a mirror, glass, or other shiny surface, or
on a transparent or strongly patterned surface, the sensor
at the bottom of the mouse may not be able to correctly
detect the mouse movements. In such cases, use a
mouse pad.
at the bottom of the mouse may not be able to correctly
detect the mouse movements. In such cases, use a
mouse pad.
• The software does not support the quick/auto scroll
function.
c This function is available only with programs that
support it.
• The program does not support the zoom function.
c This function is available only with programs that
support it.
• The document has been zoomed out to the maximum
level, and the scroll bar appears.
c Use a method other than wheel button operation to
return to the zoom function by zooming out until the
scroll bar disappears.
scroll bar disappears.
• The computer enters a power-saving mode while the
mouse is in use.
c When using the mouse, change the power management
setting so that the computer does not enter a power-
saving mode. For details, refer to the manuals provided
with your computer.
saving mode. For details, refer to the manuals provided
with your computer.
c Touch the pointing device or press any key to return
from a power-saving mode.