Promise Technology J610s User Manual
43
Chapter 4: Support
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Frequently Asked Questions (below)
•
•
Limited Warranty (page 47)
•
Returning product for repair (page 48)
Frequently Asked Questions
What kind of disk drives can I use with J610s and J310s?
The J610s and J310s support 3.5-inch Serial Attached SCSI (SAS) disk
drives and SATA II disk drives. If you use SATA disk drives, on a VTrak with
two I/O modules, you must also install an AAMUX adapter for each SATA
drive.
drives and SATA II disk drives. If you use SATA disk drives, on a VTrak with
two I/O modules, you must also install an AAMUX adapter for each SATA
drive.
How can I tell when the J610s or J310s unit has fully booted?
When the J610s or J310s unit is fully booted up, the Power and FRU LEDs
will light up green. The heartbeat LED blinks green once every 3 seconds if
one I/O module is installed, or twice every 3 seconds if two I/O modules are
installed.
will light up green. The heartbeat LED blinks green once every 3 seconds if
one I/O module is installed, or twice every 3 seconds if two I/O modules are
installed.
How can I tell my CLI connection is to the primary default I/O module?
After you establish the CLI connection, type Enclosure and press Enter.
Look at the top of the display for an item called I/O Module Role. If the Role
is Primary, you are connected to the default primary I/O module. If the Role
is Secondary, you are connected to the default secondary.
Look at the top of the display for an item called I/O Module Role. If the Role
is Primary, you are connected to the default primary I/O module. If the Role
is Secondary, you are connected to the default secondary.
What happens if a disk drive fails?
Depending on the nature of the failure, the failed drive the drive might not
appear in the CLI, or the failed drive might appear with an error, when you
run the enclosure command (see page 34) or the link command (see
page 37).
appear in the CLI, or the failed drive might appear with an error, when you
run the enclosure command (see page 34) or the link command (see
page 37).
Can I hot-swap a failed drive with a new one?
Yes. Disk drives are hot-swappable on the J610s and J310s units.
Can the J610s and J310s run using just one power supply?
Yes, it is possible to run J610s and J310s unit on a single power supply.
J610s and J310s units ship with two power supplies. The J610s or J310s
unit will continue running if one of the power supply fails. But deliberately
leaving one power supply off negates this advantage.
J610s and J310s units ship with two power supplies. The J610s or J310s
unit will continue running if one of the power supply fails. But deliberately
leaving one power supply off negates this advantage.