3com 5000 ATM User Manual
6-6
C
HAPTER
6: T
ROUBLESHOOTING
If the ATM Backbone SwitchModule model number is not listed, try
each of the following corrective actions:
each of the following corrective actions:
If the DMM can communicate with the ATM Backbone SwitchModule,
proceed to Verifying Software Versions.
proceed to Verifying Software Versions.
1 Reset the ATM Backbone SwitchModule by pressing the Reset button
on the module front panel (refer to Resetting the ATM Backbone
SwitchModule later in this chapter).
SwitchModule later in this chapter).
2 Remove and carefully reinsert the ATM Backbone SwitchModule.
3 Ensure that IP connectivity for the DMM is established. Refer to the
CoreBuilder 5000 SwitchModule User Guide for more information.
4 If necessary, obtain Technical Assistance (refer to Obtaining Technical
Assistance later in this chapter).
Verifying Software
Versions
Be sure that ATM Backbone SwitchModule is using the correct software
versions for the following hub components:
versions for the following hub components:
■
ATM Backbone SwitchModule (Model Number 6602M-MOD)
■
CoreBuilder 5000 Ethernet or FDDI SwitchModule (version v3.0 or
later)
later)
■
DMM or ADMM (version v6.0 or later)
Use the following command to display the software versions of these
components:
components:
CB5000> show module all
Contact your network supplier to determine the correct versions of
software and arrange to update the software if necessary.
software and arrange to update the software if necessary.