DELL T06G User Manual

Troubleshooting

Battery problem

Problems

Possible causes

Possible solutions

Battery does not charge

• Unplug the Dell AC power

adapter from the wall and

verify that the outlet is

functioning.

• Check all cable

connections and plug

back into the wall, then

back into the tablet.

• Check the AC adapter LED

light to ensure if the AC

adapter is working.

• Check all connectors to

ensure proper

connectivity.

If the AC adapter works and

the battery does not charge,

try to:

• Remove and re-insert the

battery to ensure the

battery fits to its

connectors properly.

• Replace with another

battery, if available.

NOTE: The tablet battery
requires about 4 hours to
fully charge.

The tablet's temperature is below 0 °C
or higher than 40 °C.

Charge the battery in an
ambient temperature
between 0 °C to 40 °C.

The battery or power adapter is
damaged.

Contact a Dell authorized
reseller to replace the battery
or power adapter.

Battery drains quickly even
when the tablet is in Standby
mode

If the tablet is not in the range of a
network it can connect to, the tablet
continues to send out signals to locate
a base station and drains the battery.

• Temporarily turn off the

tablet.

• Move the tablet in range

of a network it can