DELL T06G User Manual

Touchscreen problem

Problems

Possible causes

Possible solutions

Touchscreen responds slowly or 
improperly

Protective cover prevents the 
tablet from recognizing your 
inputs.

• Shutdown and restart your 

tablet.

• Gently wipe the display with a 

clean dry cloth.

• Remove any protective covers 

from the touchscreen.

• If the operating system is re-

installed, make sure all the 

drivers are installed.

Network problem

Problems

Possible causes

Possible solutions

No wireless connection

1.

Check if the wireless radio is 

on. See 

 .

2.

Try to get closer to the 

wireless access point.

3.

Reset the wireless router if 

using a private network; 

open the browser to view 

the landing page if using a 

public network.

No mobile broadband 
connection

• The mobile broadband has 

been capped.

• No signal from the service 

provider.

1.

Check if the mobile 

broadband is turned on. See 

2.

Move your tablet to a 

different location for better 

signal reception.

Contact your service provider to 
change your broadband plan.

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