Zebra Technologies 2237A10L010 User Manual

Page of 230
Troubleshooting
Troubleshooting Checklists
146
13383L-004 Rev. A
Xi
IIIPlus/R110Xi/R170Xi User Guide
9/6/07
Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
‰ Is there an error message on the LCD? If yes, see 
.
‰ Are noncontinuous labels being treated as continuous labels? If yes, see 
.
‰ Is the 
CHECK RIBBON
 light on when ribbon is loaded properly? If yes, see 
‰ Are you experiencing problems with print quality? If yes, see 
.
‰ Are you experiencing communications problems? If yes, see 
.
If the labels are not printing or advancing correctly, review this checklist:
‰ Are you using the correct type of labels? Review the types of label in 
‰ Are you using a label that is narrower than the maximum print width? Se
‰ Review the label- and ribbon-loading illustrations in 
 and 
‰ Does the printhead need to be adjusted? See 
for more information.
‰ Do the sensors need to be calibrated? See 
 for more information.
If none of the above suggestions correct the problem, review this checklist:
‰ Perform one or more of the self-tests given in 
. Use the 
results to help identify the problem.
‰ If you are still having problems, see 
 for customer support 
information.