Zebra Technologies 2237A10L010 User Manual

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Troubleshooting
LCD Error Messages
9/6/07
Xi
IIIPlus/R110Xi/R170Xi User Guide
13383L-004 Rev. A
LCD Error Messages
The LCD displays messages when there is an error. See 
 for LCD errors, the possible 
causes, and the recommended solutions.
Table 12 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
The printer stops; the 
RIBBON light is on; the 
ERROR light flashes. 
In thermal transfer mode, ribbon is 
not loaded or incorrectly loaded.
Load ribbon correctly.
In thermal transfer mode, the 
ribbon sensor is not detecting 
ribbon that is loaded incorrectly.
1.
Load ribbon correctly.
2.
Calibrate the sensors. See 
.
In thermal transfer mode, media is 
blocking the ribbon sensor.
1.
Load media correctly.
2.
Calibrate the sensors. See 
.
In thermal transfer mode, the 
printer did not detect the ribbon 
even though it is loaded correctly.
1.
Print a sensor profile. See 
. The 
ribbon out threshold (marked by 
the word 
RIBBON
) is likely too 
high, above the black area that 
indicates where the ribbon is 
detected.
2.
Calibrate the sensors or load 
printer defaults. See 
 or 
If you are using direct thermal 
media, the printer is waiting for 
ribbon to be loaded because it is 
incorrectly set for thermal transfer 
mode.
Set the printer for Direct Thermal 
mode. See 
.
ERROR CONDITION 
RIBBON OUT