Panasonic KX-FL613HK User Manual
8. Help
48
Troubleshooting
8.3 When a function does not work, check here
8.3.1 Initial settings
8.3.2 General
Problem
Cause & Solution
I cannot hear a dial tone.
L
The telephone line cord is connected to the [EXT] jack on the unit.
Connect to the [LINE] jack (page 15).
Connect to the [LINE] jack (page 15).
L
If you use a splitter to connect the unit, remove the splitter and
connect the unit to the wall jack directly. If the unit operates
properly, check the splitter.
connect the unit to the wall jack directly. If the unit operates
properly, check the splitter.
L
Disconnect the unit from the telephone line and connect a known
working telephone. If the working telephone operates properly,
contact our service personnel to have the unit repaired. If the
working telephone does not operate properly, contact your
telephone company.
working telephone. If the working telephone operates properly,
contact our service personnel to have the unit repaired. If the
working telephone does not operate properly, contact your
telephone company.
L
The power cord or telephone line cord is not connected. Check the
connections.
connections.
L
If you connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
connect the fax machine directly to a telephone line jack.
I cannot make calls.
L
The dialling mode setting may be wrong. Change the setting
(feature #13 on page 40).
(feature #13 on page 40).
The unit does not ring.
L
The ringer volume is turned OFF. Adjust it (page 16).
Problem
Cause & Solution
The other party complains
they only hear a fax tone
and cannot talk.
they only hear a fax tone
and cannot talk.
L
FAX ONLY mode is set. Tell the other party the number is only used
for faxes.
for faxes.
L
Change to TEL mode (page 32) or TEL/FAX mode (page 33).
The {REDIAL/PAUSE}
button does not function
properly.
button does not function
properly.
L
If this button is pressed during dialling, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialled will be redialled.
pressed immediately after a dial tone is obtained, the last number
dialled will be redialled.
The receiving mode does
not function properly.
not function properly.
L
The Distinctive Ring is set (feature #31 on page 36).
During programming, I
cannot enter the code or
ID number.
cannot enter the code or
ID number.
L
All or part of the number is the same. Change the number: feature
#12 (page 40), #41 (page 42) and #49 (page 42).
#12 (page 40), #41 (page 42) and #49 (page 42).
The unit beeps.
L
Recording paper has run out. Press {STOP} to stop the beeps and
install paper.
install paper.
FL613HK-PFQX2156ZA-en.book Page 48 Friday, January 7, 2005 5:54 PM