Panasonic KX-FL421 User Manual

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8. Help
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For assistance, please visit http://www.panasonic.com/help
8.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
Cause & Solution
CALL SERVICE”
L
There is something wrong with the unit. Contact our service personnel.
CHANGE DRUM”
CHANGE SUPPLIES” 
L
There is something wrong with the drum unit. Replace the drum unit and the 
toner cartridge (page 54).
CHECK DOCUMENT”
L
The document was not fed into the unit properly. Re-insert the document. If 
misfeeding occurs frequently, clean the document feeder rollers (page 62) 
and try again.
CHECK DRUM”
L
The drum unit is not inserted properly. Re-insert it correctly (page 13).
CHECK PAPER”
L
Recording paper is not installed or the unit has run out of paper. Install 
paper (page 17) and press {Start} to clear the message.
L
Recording paper is not fed into the unit properly. Re-install paper (page 17) 
and press {Start} to clear the message.
COVER OPEN”
L
The front cover is open. Close it.
DRUM LIFE OVER REPLACE 
DRUM”
CHANGE SUPPLIES”
L
The drum life is complete. Replace the drum unit immediately (page 54).
FAX IN MEMORY”
L
The unit has a document in memory. See the other displayed message 
instructions to print out the document. For fax memory capacity, see page 
65.
LOW TEMP.”
L
The inside of the unit is extremely cold and cannot be operated. Use the unit 
in a warmer area. While the unit cannot be operated, the received 
documents are temporarily stored into the memory, and will be printed out 
automatically when the unit warms up.
MEMORY FULL”
L
When performing memory transmission, the document being stored 
exceeded the memory capacity of the unit. Send the entire document 
manually.
L
When making a copy, the document being stored exceeded the memory 
capacity of the unit. Press {Stop} to clear the message. Divide the 
document into sections.
L
There is no space to store new items in phonebook. Erase unnecessary 
items (page 26).
MODEM ERROR”
L
There is something wrong with the unit’s modem. Contact our service 
personnel.
NO FAX REPLY”
L
The other party’s fax machine is busy or has run out of recording paper. Try 
again.
PAPER JAMMED”
L
A recording paper jam occurred. Remove the jammed paper (page 58).
PLEASE WAIT”
L
The unit is warming up. Wait for a while.
REDIAL TIME OUT”
L
The other party’s fax machine is busy or has run out of recording paper. Try 
again.
REMOVE DOCUMENT”
L
The document is jammed. Remove the jammed document (page 60).
L
The document is longer than 600 mm (23 
5
/
8
"). Press {Stop} to remove the 
document. Divide the document into two or more sheets and try again.
REPLACE DRUM SOON”
L
The drum life is near to an end. Replace the drum unit as soon as possible 
(page 54).
FL421-PNQX3022ZA-OI-en.book  Page 48  Thursday, July 29, 2010  9:35 AM