Netgear FVS318N User Manual

information. For more information, see 

Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. 
Many broadband ISPs restrict access by allowing traffic only from the MAC address of 
your broadband modem, but some ISPs additionally restrict access to the MAC address 
of a single computer connected to that modem. If this is the case, you need to configure 
your wireless VPN firewall to clone or spoof the MAC address from the authorized 
computer. You can do this in the Router’s MAC Address section on the WAN Advanced 
Options screen. For more information, see 

Restore the Default Configuration and Password

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Press the factory default Reset button on the rear panel of the wireless VPN firewall (see 

on page 18) and hold the button for about 8 seconds until the Test LED turns 

on and begins to blink (about 30 seconds). To restore the factory default settings when 
you do not know the administration password or IP address, you need to use the factory 
default Reset button method.

Use the Default button on the Settings Backup and Firmware Upgrade screen:

a. Select Administration > Settings Backup & Upgrade:

b.  Click the Default button.

The wireless VPN firewall reboots. During the reboot process, the Settings Backup and 
Firmware Upgrade screen might remain visible, or a status message with a counter might 
show the number of seconds left until the reboot process is complete.