Gateway 200 User Manual

Page of 314
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Chapter 17: Troubleshooting
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Empty the Recycle Bin by right-clicking the 
Recycle Bin
 icon, then clicking 
Empty Recycle Bin
.
Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then delete 
them from the hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard 
drive problems, run the Error checking program. For more information, 
see “Checking the hard drive for errors” on page 219.
The hard drive cannot be accessed, or you see a “General failure 
reading drive C” error message
If a diskette is in the diskette drive, eject it and restart your notebook.
If your notebook has been subjected to static electricity or physical shock, 
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error 
message
Eject the diskette from the diskette drive, then press E
NTER
.
Internet
You cannot connect to the Internet
Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Left side” on page 3 to make sure that the 
connections have been made correctly.
Caution
All deleted files will be lost when you empty the Recycle 
Bin.
Help and 
Support
For more information about file management in 
Windows XP, click Start, then click Help and Support.
Type the keyword 
file management
 in the HelpSpot 
Search box 
, then click the arrow.